Website Terms of Use

Effective Date: 6 July 2026

These Website Terms of Use ("Terms") govern your access to and use of the Book a Midwife website, mobile application, downloadable resources, digital products and online content.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website.

These Terms apply to all visitors, users and customers of Book a Midwife.

About Book a Midwife
Book a Midwife provides Australia-wide virtual and in-person midwifery care, pregnancy and postpartum education, telehealth services, memberships, digital products, courses and educational resources.
These Terms relate to your use of our website and digital content. Clinical services are governed separately by our Care Partnership Agreement.

Website Content
The information on this website is provided for general educational and informational purposes only.
While we aim to ensure all content is accurate and evidence-informed at the time of publication, healthcare knowledge continues to evolve and information may change over time.

Nothing on this website should be interpreted as personal medical advice or as a substitute for consultation with a qualified healthcare professional.

Medical Disclaimer
Information provided on this website, within downloadable resources, blog articles, videos, webinars, podcasts, courses, memberships or social media is intended for educational purposes only.

It is not intended to diagnose, treat or replace individual medical assessment or clinical care.

Every pregnancy, birth and postpartum journey is unique.

You should always seek personalised advice from an appropriately qualified healthcare professional regarding your own circumstances.

Medical Emergencies
Book a Midwife is not an emergency service.
Our website, contact forms, messaging services and mobile application are not monitored continuously or 24 hours a day.
If you believe you or your baby require urgent medical care, call Triple Zero (000) immediately or attend your nearest Emergency Department or maternity hospital.

Intellectual Property
Unless otherwise stated, all content available through Book a Midwife is owned by or licensed to Book a Midwife.

This includes, but is not limited to:

• Logos

• Branding

• Website design

• Text

• Graphics

• Photographs

• Videos

• Podcasts

• Birth education materials

• Downloadable resources

• Checklists

• Templates

• Workbooks

• Courses

• Presentations

• Membership content

• Summit recordings

• Digital products

• Clinical resources

These materials are protected by Australian copyright, trademark and intellectual property laws.

Permitted Use
You may:

• Access our website for personal, non-commercial use.

• Download resources where specifically provided for your personal use.

• Print educational resources for your own reference unless otherwise stated.

You Must Not
Without our prior written permission, you must not:

• Copy or reproduce our content.

• Modify our materials.

• Sell, licence or redistribute our resources.

• Upload our content to another website or platform.

• Share paid resources outside your household or organisation.

• Record, reproduce or distribute our courses, webinars or summit content.

• Remove copyright notices or branding.

• Use our content to create competing products or services.

• Use automated systems, bots or data scraping tools to copy website content.

Memberships & Digital Products
Where you purchase or access a membership, course, summit, webinar or other digital product:

• Access is granted for your personal use unless otherwise stated.

• Access may be time-limited or ongoing depending on the product purchased.

• Membership benefits may change over time as our services evolve.

• Sharing your login details with others is prohibited.

• We reserve the right to suspend access where these Terms are breached.

Pricing
Prices displayed on our website are shown in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to change pricing at any time.
Any pricing changes will not affect purchases already completed unless clearly stated.

Refunds
Refunds for appointments, memberships, courses and digital products are governed by Australian Consumer Law.
Where a separate refund policy applies to a particular product or service, that policy will take precedence.
Nothing within these Terms excludes any rights you may have under Australian Consumer Law.

Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience only.
Book a Midwife is not responsible for the content, privacy practices or availability of third-party websites.
Accessing third-party websites is at your own risk.

Website Availability
We aim to keep our website and services available at all times.
However, we cannot guarantee uninterrupted access.
We may suspend access for maintenance, upgrades, security or circumstances beyond our control.
User Conduct
When using our website, you agree not to:

• Upload unlawful, offensive or defamatory material.

• Attempt to gain unauthorised access to our systems.

• Introduce malware or malicious software.

• Interfere with website security.

• Misrepresent your identity.

• Harass or abuse our staff or community members.

• Use our services for unlawful purposes.

We reserve the right to restrict or terminate access where these Terms are breached.

Accuracy of Information
We make reasonable efforts to ensure the information on our website is accurate.
However, we do not guarantee that all information will always be complete, current or free from error.
Content may be updated without notice.

Limitation of Liability
To the maximum extent permitted by law, Book a Midwife excludes liability for any loss, damage or expense arising from your use of, or reliance upon, information available on this website.
Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law that cannot lawfully be excluded.

Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

Changes to These Terms
We may update these Website Terms of Use from time to time.
The latest version will always be published on our website.
By continuing to use our website after changes are published, you accept the updated Terms.
Governing Law
These Terms are governed by the laws of Australia.
Any disputes arising in connection with these Terms will be subject to the jurisdiction of the Australian courts.

Contact Us
If you have any questions about these Website Terms of Use, please contact us.
Book a Midwife
📧 admin@bookamidwife.com.au
🌐 www.bookamidwife.com.au